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Abbey is shifting ScotProv jobs to Glasgow

Abbey is moving 900 jobs from its Edinburgh offices to Glasgow as part of its review of UK operations.

The move could mean redundancies among the 700 Scottish Provident staff based in St Andrew Square and George Street in Edinburgh. Scottish Mutual staff will not be affected.

Most of the 730 customer services staff will be offered relocation packages but it is thought that the majority will not accept the deal to relocate or commute to Glasgow.

A further 400 jobs in Warrington, Derby and Bradford are at risk as the group plans to outsource some current account enquiries over the phone to India.

Abbey has over 40 sites in the UK but is planning to invest £25m to boost IT and training in five key locations.

Axa is planning to move 230 jobs to India as part of a restructuring programme that will see the company cut 700 from its UK workforce.

Unisys vice-president of global banking Jonathan Charley says: “Moves to India are coming out on a daily basis. This is a trend that could be be a bubble. When financial services companies realise that the quality of service is not what they hoped for, they may decide to move operations back onshore again, like a number of their US counterparts.”

Abbey chief operating officer Luqman Arnold says: “We have taken some tough business decisions that are necessary to the health of Abbey&#39s future and for giving our customers better service at a competitive price. We recognise this will not be welcome news to the people affected but we have also been able to take away uncertainty of others.”


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