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A matter of time

In previous years, we have had many calls from surveys asking us to spend time answering questions. We appreciate that the individual caller has a job to do but their employers clearly have no respect for our time.

At the start of the year,we decided to make a charge for these services on a time spent basis, with the minimum time set at 100 an hour.

Will all surveys and mystery shoppers please note that we will charge 100 an hour for these services and that this will be made clear to the caller at outset.

With regard to mystery shoppers, we will only be made aware upon publication. We will then forward our invoice to the publisher for payment.

Barry PainterDirector,

Procrown Investments, Fareham,Hampshire

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