I must reply to Philip Thomas' letter in Money Marketing last month. It seems to me he has proved exactly the point that we were making that IFAs do not have the time or resources to do much of their own research.
He has taken at face value a few comments in the press and elsewhere. However, if he had bothered to phone me or indeed come down to see Hargreaves Lansdown, he could have seen first hand the sort of research that we do.
If this is an example of the research he does, I rather feel it proves our point. While information is available on funds, there is no substitute for going to meet the companies and the fund managers.
Head of research