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90% Are happy with IFA service

Almost 90 per cent of consumers are satisfied with the service they have got from IFAs.

Research commissioned by also found that 86 per cent of people that used its Find an IFA service were satisfied, the highest level of consumer satisfaction since 2000.

The research was conducted by Consensus and aims to assess the experience of’s 600,000 online and hotline enquirers.

A total of 779 people were interviewed and 30 per cent were fairly satisfied while 56 per cent said they were very satisfied with the meeting with the IFA.

Of those using the hotline, 21 per cent said they were fairly satisfied and 65 per cent were very satisfied. chief executive David Elms says: “Record levels of consumer satisfaction in the independent financial advice experience reveal that the IFA brand is stronger than ever. These figures clearly highlight that independent financial advice remains a crucial element in consumers’ financial planning and that the Unbiased. search adds value to our 9,000 member IFAs.”


UK drinking itself to higher protection premiums according to Standard Life

The UK is drinking its way to obesity and making protection far more expensive and in some cases unachievable according to Standard Life.New research shows the average adult in the UK drinks an extra day’s worth of calories each week through alcohol. Each year UK adults drink around 155,000 calories, which adds on average 44lbs […]

AMI gives Competition Commission evidence on MPPI

The Association of Mortgage Intermediaries has provided the Competition Commission with evidence to aid its inquiry into Payment Protection Insurance. At the hearing, AMI stated Mortgage Payment Protection Insurance is a valuable product if it is sold properly and explained the product is only part of a suite of products which meet consumers’ protection needs. […]

Which? says independence must mean whole of market

Consumer champion Which? says independence must mean whole of market and the FSA needs to ensure that customer-agreed remuneration does not allow product providers to earn more in charges.Principal policy adviser for financial services Dominic Lindley says he disagrees with two central elements of the retail distribution review – the potential redefining of independence and […]

Zurich offers factory gate pricing on Sterling bond

Zurich has introduced a factory gate-priced version of its Sterling investment bond.Due to go live this week, it will sit alongside the existing standard, high-allocation and exit penalty-free charging structures.The factory gate-priced version requires advisers to agree commission with clients up front. The agreed amount is then funded through an initial, establishment or fund-based charge. […]

Rayner Spencer Mills: Why we rate the Artemis US Select Fund

Ken Rayner and Graham O¹Neill from RSM explain why they rate the fund, its investment process and how it can be used in a portfolio The Artemis US Select Fund became a RSM ‘rated’ fund earlier this year. In this video, Ken Rayner and Graham O’Neill explain the fund’s investment approach, why they rate it, […]


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