N&P asks for more time over Lifemark complaints
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Norwich & Peterborough Building Society has written to customers who were invested in Lifemark through Keydata asking them for three more weeks to deal with their complaints.
N&P originally gave a deadline of the end of September to resolve the complaints but, according to The Mail on Sunday, the building society wrote to 189 customers last week asking for an extension until the middle of October.
According to the report, the letter says: “We are in discussions with the regulatory community regarding issues which we believe will have a bearing on your complaint.”
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