Santander opens Abbey/A&L adviser sales ‘supersite’
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In February, the two businesses announced a review of their operational structure, which will see an centralisation of sales centres of both brands.
The new site will initially open with approximately 100 staff, but Santander says this should rise by a further 50 per cent over the next year. The majority of staff at the new site will be focused on broker service with the remainder made up of underwriting staff and sales teams.
Abbey for Intermediaries and A&L Intermediaries Sales managing director Ricky Okey says: “We announced in February that the restructure would be a two year process and we are pleased to say that we are on schedule with our planning. The new site represents a turning point for us and we expect it to have an immediate and positive effect on our service levels.”
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