Charlbury Group to provide GMAC arrears system

Lee Jones
GMAC-RFC is continuing its work into asset management by appointing the Charlbury Group to create its arrears management system.

The former US mortgage lender revealed last year that it was moving into asset management across Europe. It will use Charlbury Group’s system so as to create a two-way data flow from GMAC to their asset managers, litigation solicitors and contractors.

The Charlbury Group will also be conducting a series of mystery shopping exercises on GMAC-RFC using both desk-based research as well as field visits.

GMAC-RFC says: “In a busy time for the market, finding a partner such as The Charlbury Group which already has multiple integrations was a huge cost and time advantage.

“The Charlbury Group is a new name but with established credentials. Increasing numbers of mortgage accounts demand more efficient systems which in turn frees up our in-house resource to focus time on auditing and analysing management information to compare our third party suppliers.”

The Charlbury Group director Richard Hurst says: “GMAC-RFC is a massive name in the industry with a tremendous reputation for streamlining processes through the efficient use of technology.

“This year will be a crucial year for many lenders and we believe that sophisticated and scalable technology will play an essential part in improving the availability and flow of information data.”

If you enjoyed this article, sign up here to receive daily email updates from Money Marketing and

Have your say

Mandatory
Mandatory
Mandatory
Mandatory
Advanced search

Poll

Should there be an RDR consumer awareness campaign?

Current Issue