The Seven Families campaign shows the value of emotional and back-to-work support that can often be overlooked.
Can tax relief or auto-enrolment boost income protection?
The protection industry is at the mercy of its own complacency.
Soft compulsion could boost income protection take-up and cut costs to the welfare state. But is it viable?
A survey from reinsurer RGA has found the protection industry is predicting automated advice within five years.
Looking at the FOS’s published complaints decisions gives a good idea of what causes protection complaints and how the ombudsman views the issues
Technology is allowing consumers to remotely access documents while their adviser talks them through it and even sign agreements while ensuring security is not compromised.
Campaign to set out stall to secure funding from providers
Although many compliance officers are reluctant to consider the rebroking of critical-illness plans, using careful analysis can show when clients would clearly benefit from a change
The large insurers are lagging behind mutuals when it comes to innovation in the protection market
While the rest of the industry is stuck in the past, Zurich’s use of mobile technology makes advisers’ lives a whole lot easier by helping tackle the problem of case tracking