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FCA reopens over two million PPI complaints

29 August 2014 11:13 am | By Steve Tolley

Regulator asks firms to review complaints about missold PPI as redress bill hits £16bn.

Comments (9)


Alan Lakey sues Forester Life over axed trail

22 August 2014 1:20 pm | By Tessa Norman

Adviser is taking insurer to small claims court over trail commission. 

Comments (24)


CII launches level 4 advanced mortgage certificate

18 August 2014 2:22 pm | By Devraj Ray

Chartered Insurance Institute level 4 qualification in advanced mortgage advice will be open from September.

Comments (5)

LV= Myles Rix

LV= appoints former Aviva director to lead protection business

15 August 2014 4:11 pm | By Steve Tolley

Myles Rix will take over as insurer’s managing director for protection.

More protection news


Steve Tolley

Why can't banks admit PPI failures?

29 August 2014

Despite £16bn in consumer redress some firms are still refusing to face up to what they have done.

Comments (1)


Richard Verdin: How protection experts got it wrong

20 August 2014

Five years ago no one imagined the combination of events which have led to the protection market being in the state it is now.

Comments (10)


Nic Cicutti: Why Alan Lakey has got it wrong on PPI misselling

15 August 2014

Alan is well-known for his dislike of the FOS, which he repeats at regular intervals.

Comments (28)


Tom Baigrie: The elephant in the protection room

1 August 2014

The biggest issue confronting our industry is the gentle downward slope of a market in slow, long-term decline.

Comments (1)


Martin Werth: The case against higher protection commission

24 July 2014

Underwriting and the current pay structure are holding back protection sales.

Keith Richards

Keith Richards: Govt must focus on addressing the protection gap

21 July 2014

With one of the worst protection gaps in Europe, what will it take to address the issue? 

Comments (6)

More opinion


CI Expert: What triggers protection complaints

22 May 2014

Looking at the FOS’s published complaints decisions gives a good idea of what causes protection complaints and how the ombudsman views the issues

Comments (1)


Ian McKenna: How tech is bringing advice home

20 May 2014

Technology is allowing consumers to remotely access documents while their adviser talks them through it and even sign agreements while ensuring security is not compromised.


How the IPTF is hoping seven families can shake-up protection

1 May 2014 | By Devraj Ray

Campaign to set out stall to secure funding from providers


Protection Brief: Why are mutuals leading the way for protection innovation?

27 March 2014 | By Amanda Newman Smith

The large insurers are lagging behind mutuals when it comes to innovation in the protection market

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