Regulator asks firms to review complaints about missold PPI as redress bill hits £16bn.
Adviser is taking insurer to small claims court over trail commission.
Chartered Insurance Institute level 4 qualification in advanced mortgage advice will be open from September.
Myles Rix will take over as insurer’s managing director for protection.
Despite £16bn in consumer redress some firms are still refusing to face up to what they have done.
Five years ago no one imagined the combination of events which have led to the protection market being in the state it is now.
Alan is well-known for his dislike of the FOS, which he repeats at regular intervals.
The biggest issue confronting our industry is the gentle downward slope of a market in slow, long-term decline.
Underwriting and the current pay structure are holding back protection sales.
With one of the worst protection gaps in Europe, what will it take to address the issue?
Looking at the FOS’s published complaints decisions gives a good idea of what causes protection complaints and how the ombudsman views the issues
Technology is allowing consumers to remotely access documents while their adviser talks them through it and even sign agreements while ensuring security is not compromised.
Campaign to set out stall to secure funding from providers
The large insurers are lagging behind mutuals when it comes to innovation in the protection market